THE EVERYDAY STEAM
Privacy Policy
Effective Date: 1 November 2026
Business Owner: Chloe Smith
Trading Name: The Everyday Steam
Business Type: Sole Trader
Service Area: Derby & Nottingham, United Kingdom
Email: hello@theeverydaysteam.co.uk
Business Correspondence Address: [Insert address]
1. Introduction
At The Everyday Steam, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us or use our premium ironing, garment-steaming, collection and delivery services.
We handle personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you contact us or book our services, we may collect:
This information may be collected through our website, booking forms, Instagram, Facebook, WhatsApp or direct communication.
3. How We Use Your Information
We use personal information to:
We only collect information reasonably necessary for these purposes.
4. Our Legal Basis for Processing
We process personal information under the following lawful bases, where applicable:
Contract: To arrange and provide services you have requested.
Legal Obligation: To comply with applicable tax, accounting and other legal requirements.
Legitimate Interests: To manage our business, respond to enquiries and improve our services, where those interests are not overridden by your rights.
Consent: Where consent is legally required, including for certain marketing activities or website cookies.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers where necessary, including:
We may also disclose information where required by law.
Any service providers handling personal information on our behalf must provide appropriate data protection safeguards.
6. How We Store and Protect Your Data
We take reasonable security measures to protect personal information against unauthorised access, loss, alteration or misuse.
Customer information is accessible only where necessary for legitimate business purposes.
We retain personal information only for as long as reasonably necessary, including any applicable legal recordkeeping periods.
Specific retention periods for customer bookings and enquiries will be established in our data retention procedures.
7. Your Data Protection Rights
Under UK data protection law, you may have the right to:
To exercise your rights, please contact hello@theeverydaysteam.co.uk.
8. Marketing Communications
We may occasionally share news, promotions or service updates where permitted by applicable privacy and marketing laws.
Where consent is required, we will obtain it before sending marketing communications.
You can opt out of direct marketing at any time by contacting us.
9. Website Cookies
Our website may use essential cookies necessary for its operation.
Additional cookies, including analytics or marketing cookies, may be used where appropriately disclosed and, where legally required, with your consent.
Further information about cookies will be provided through our website’s cookie settings or notice.
10. Third-Party Websites
Our website may include links to external websites or social media platforms.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, technology or legal obligations.
The latest version will be available on our website.
12. Contact Us
For any questions relating to this Privacy Policy or the handling of your personal information, please contact:
The Everyday Steam
Chloe Smith — Sole Trader
Derby & Nottingham, United Kingdom
Email: hello@theeverydaysteam.co.uk
Business Correspondence Address: [Insert address]
If you have concerns about how your personal information is handled, you can also contact the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
The Everyday Steam
Everyday garments, exceptionally cared for.